StreamSeven FAQ

StreamSeven is Canada's premium IPTV streaming service. We deliver 15,000+ live channels, 90,000+ on-demand titles, and full EPG data through the IBO Player app on one authorized device per subscription. Our infrastructure runs from data centres in Montreal and Toronto with 99.9% uptime.

StreamSeven is operated by a Montreal-based content distribution team with a decade of experience in Canadian and international IPTV. Customer support, billing, and infrastructure are all managed locally in Quebec.

A single CA$69.99 annual StreamSeven plan replaces what most Canadian households pay separately for Netflix, Disney+, Crave, Sportsnet NOW, and Bell TV - a documented saving of over CA$1,000/year per household. You also get every Canadian sports network in 4K and free server migration if a channel disappears.

Four tiers: Starter (1 month) CA$9.99 - Quarter (3 months) CA$24.99 - Half-Year (6 months) CA$39.99 - Annual (12 months) CA$69.99. Prices include Canadian sales tax. No equipment fees, no contracts.

Visa, Mastercard, American Express, Interac e-Transfer, PayPal, Apple Pay, Google Pay, and major cryptocurrencies (Bitcoin, USDT, Ethereum, Litecoin). All transactions encrypted with 256-bit TLS.

No. We send a friendly reminder before your plan expires, but nothing renews without your explicit approval. You stay fully in control of your billing.

Yes - every plan includes a 30-day no-questions money-back guarantee. If you're not delighted in your first month, message support and we issue a full refund. See our refund policy for details.

IBO Player runs on every Smart TV (Samsung, LG, Sony, Hisense, TCL), Amazon Firestick, Android boxes and phones, iPhone, iPad, Apple TV, MAG STB, Formuler, Windows, and macOS. One device per subscription - buy a second plan for other rooms.

Average setup time is 11 minutes. We send IBO Player credentials by email and WhatsApp within 5-10 minutes of payment confirmation. Detailed walkthroughs are in our setup guide.

After testing 14 IPTV apps over two years, we standardized on IBO Player because it works on every device, has native 4K HDR support, full EPG and time-shift, no ads, and integrates perfectly with our Anti-Freeze technology. Our infrastructure is optimized exclusively for IBO Player.

No - every StreamSeven plan ships with a built-in VPN layer. No third-party app, no configuration, no slowdown. Your stream is privacy-secured from the moment you log into IBO Player.

Every major Canadian network: CBC, CTV, Global, TVA, Radio-Canada, City, V, TLN, TSN 1-5, RDS, Sportsnet East/West/Pacific, NHL Network, beIN Sports, plus premium movie channels (Crave, Super Channel), kids networks (Treehouse, YTV), and 50+ international language packages.

Yes - 180+ channels stream in true 4K HDR (60fps when source allows) and most blockbuster on-demand titles are available in 4K. You need a 4K-capable TV and at least 50 Mbps internet to enjoy the full quality.

VOD library refreshes daily - new movies hit within hours of theatrical release. Live channel lineup expands every quarter based on subscriber polls. We added 412 channels in Q1 2026 alone.

Streaming sources occasionally change. If we ever drop or lose a channel you watch, message support and we'll do a free server migration to a feed that has it - usually within 30 minutes.

99.9% over the last 12 months, measured by independent network monitors in Montreal and Toronto. We publish monthly status reports.

Minimum 25 Mbps for HD, 50 Mbps for 4K, 100 Mbps if you want 4K on two devices simultaneously. Most Canadian fibre and cable plans easily exceed these requirements.

WhatsApp +1 514 447 7860 - average response time 60 seconds during business hours, 15 minutes overnight. You can also use the contact form or email [email protected].

Our infrastructure is optimized for Canadian viewers. While the service technically works anywhere with internet, our channel lineup, sports coverage, and support hours are tuned for Canadian time zones.